Booking and Cancellation Policy
Booking and Cancellation Policy
Location: Jordan

BOOKING & CANCELLATION POLICY

  • Please note that when traveling to Israel your passport must be valid for at least 6 months!
  • Israeli passport holders, including dual citizenship, must bring along the Israeli passport to cross borders!
  • Payment can be done by Visa, Mastercard & American Express.  
  • Upon early hotel booking (minimum 30 days in advance) your credit card will be automatically debited by 50% of the cost of the booking and the balance will be debited in full 7 days prior your arrival. If the booking is done within the 7 days, your credit card will be fully debited at time of booking. All daily tours will be debited at the time of booking.
  • Daily tours can be cancelled with no cancellation fees up to 24 hours prior to date of tour. Tour with Flights will always bear cancellation fee: up to 48 hours before 100NIS per person cancellation fees. Less than 48 hours before & up to 24 hours before, 50% cancellation fees. No refund if cancelled less than 24 hours before the time of tour with flight. If it is a non-refundable flight (when a special deal is applied), there will be no refund if cancelled at any time.
  • Longer tours (from 2 days and more) can be cancelled with no cancellation fees up to 7 full working days (Sunday to Thursday) prior to date of start of tour on low season and up to 14 full working days (Sunday to Thursday) prior to date of booking on high season. High season will include Jews Holidays and Christmas/New Year.
  • Hotel & Accommodation bookings can be cancelled with no cancellation fees up to 14 full working days (Sunday to Thursday) prior to date of booking on low season and up to 30 full working days (Sunday to Thursday) prior to date of booking on high season. High season will include Jews Holidays and Christmas/New Year.
  • No refunds for non-show or unused services – in these cases there's 100% cancellation fees.
  • Any tour cancellation occurring at the borders due passport problems (forgetting passports, expiry dates of passports or visas, etc) is considered as non-show and therefore the tour will be fully charged!
  • Hotels might be replaced with similar ones.
  • Pick-up and drop-off times may be delayed due to traffic conditions.
  • Passengers with special needs: wheelchairs, carriages or baby chairs need to notify us about their needs in advance.
  • On daily tours the tourists are obliged to stay with the group at all times. Separation from the other travelers may result in being left behind and will be at the customer’s expense.
  • No refunds for cancellation on the day of the tour, non-show or unused services – in these cases there's 100% cancellation fees.
  • Any tour cancellation occurring at the borders due passport problems (forgetting passports, expiry dates of passports or visas, etc) is considered as non-show and therefore the tour will be fully charged!
  • A reservation will only be considered booked or cancelled if you have a reservation/cancellation confirmation from our reservation center.
  • Cancellations can be done only on Sundays-Thursdays from 08:30am to 18:00pm and on Friday from 08:30am to 12:00. On Saturdays it is not possible to register cancellations.
  • Valuable belongings should never be left unattended in the vehicle.
  • Tourists should arrange their own travel, luggage and health insurance.
  • Bee Traveler will not be responsible for any loss, injury or damage.
  • When visiting a Muslim country, one should consider modest attire.

Request Form

NOTE: This is not a reservation!
Once your application received, we will email you a complete Reservation & Payment Form

Thank you for contacting us! Bee Traveler Tour Operator

Reservation Form

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